Shift Supervisor-Temporary

Trulieve; Florida; Presencial; USD 22.000 - 25.000; Jornada completa

Descripción de la vacante

Trulieve is seeking a Shift Supervisor - FullTime in Florida to lead store personnel under the General Manager, drive sales metrics, and ensure compliant, smooth store operations.

You will coach a team, maintain brand standards, and handle customer issues, while upholding confidentiality and delivering a high-quality patient experience.

Formación

• High School Diploma required.
• Prior management experience, preferably in retail and/or customer service.
• Must have prior cash handling experience.
• Strong interpersonal skills and professionalism; ability to maintain confidentiality.
• Able to communicate in conversational English; operate electronic equipment and safety procedures.

Responsabilidades

• Assist General Manager in leadership and supervision of store personnel.
• Achieve key performance metrics and ensure efficient daily operation of the store.
• Ensure regulatory compliance while delivering exceptional customer experience.
• Open/close procedures and basic supervision of staff.
• Maintain brand standards in visual merchandising.
• Ensure compliance with state regulations and company SOPs.
• Provide coaching, training, and development to the team on service standards and accountability.
• Monitor and maintain store inventory.
• Handle patient issues and escalate when needed.
• Maintain confidentiality and communicate changes to staff.

Conocimientos

Cash Handling

Customer Service

Retail Management

English Communication

Team Leadership

Educación

High School Diploma

Descripción del empleo

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Join Trulieve - Where Passion Meets Purpose

If you're interested in being part of one of the nation's fastest-growing industries, Trulieve may be the perfect place for you. We are proud to be recognized onTIME's America's Best Companies 2026 List, an honor awarded to top-performing U.S. organizations based on employee satisfaction, financial strength, and sustainability transparency. Trulieve was one of only two cannabis companies to receive this distinction.

If you have passion for helping others and want to make a meaningful impact through your work, this may be the role for you. At Trulieve, we strive to bring our patients the relief they need in products they can trust. Our plants are hand-grown in carefully controlled environments designed to minimize unwanted chemicals and pests, keeping the cultivation process as natural as possible every step of the way.To learn more about Trulieve and our mission, please visit

Join Trulieve - Where Passion Meets Purpose

If you're interested in being part of one of the nation's fastest-growing industries, Trulieve may be the perfect place for you. We are proud to be recognized onTIME's America's Best Companies 2026 List, an honor awarded to top-performing U.S. organizations based on employee satisfaction, financial strength, and sustainability transparency. Trulieve was one of only two cannabis companies to receive this distinction.

If you have passion for helping others and want to make a meaningful impact through your work, this may be the role for you. At Trulieve, we strive to bring our patients the relief they need in products they can trust. Our plants are hand-grown in carefully controlled environments designed to minimize unwanted chemicals and pests, keeping the cultivation process as natural as possible every step of the way.To learn more about Trulieve and our mission, please visit www.trulieve.com

Requisition ID: 21416

Remote Work Available:No

Job Title:Shift Supervisor - FullTime

Department:Retail

ReportsTo:General Manager

FLSAStatus:Regular Non-Exempt

Salary: $16.50per hour

ROLESUMMARY

TheShift Supervisor will be responsible forassisting the General Manager/Assistant General Managerinleadership andsupervision of store personnel, achieving key performance metrics and ensuring the efficient dailyoperationof the store. This role is responsible for ensuring regulatory compliance while delivering exceptional customer experience.

KEYDUTIES AND RESPONSIBILITIES

Assume all duties of a key-holding supervisor related to opening and closing procedures and basic supervision of staff

and retail processes

Maintainbrand standards in visual merchandising

Ensure consistent regulatory compliance with all state specific regulations

Review, communicate and ensure compliance with all company SOPsand assure that any changes are communicated to employees

Provide coaching, training, and development to the team that is focused on company service standards and accountability to meet specific objectives

Monitorandmaintainstoreinventory

Responsible for handling and resolving patient issues and escalations

Maintain professional working relationships with business partners

Maintain strict confidentiality and compliance

Perform other tasks that have been assigned by management

SKILLSANDQUALIFICATIONS

High School Diplomarequired

Priormanagementexperience,preferably inretailand/orcustomerserviceareais aplus

Musthavepriorcashhandlingexperience

Strong interpersonal skills and professionalism to communicate with all levels of management and staff; abilityto upholda strictlevelof confidentialityand discretion

Able to communicate in conversational English to work effectively with customers and team members,operateelectronicequipment(computer, scanner, printer, etc.),comprehendsafetyprocedures,andutilizetelecommunicationdevices

Abilitytointeract with customers and team members respectfully and politely

ADDITIONAL MINIMUMQUALIFICATIONS

Mustpossessa valid driver's license and passaMVR background check (delivery locations only)

Must be able to pass a level 1 and level 2 background check

Must be at least 21 years of age

Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies

Must be able to relate to and work with patrons of different ages, abilities, and patrons that at times are experiencing emotional distress, or displaying a hostile attitude

PHYSICALREQUIREMENTS

While performing the duties of this job, the employee is:

Constantly required to move/traverse throughout entire facility, includingtightspaces

Accurately communicate and exchange sensitive information and ideas with others, including members of the public;observe/inspect details at varying ranges;operatecomputing devices

Frequently required to manipulate objects of varying sizes and weights (e.g., products, packaging, tools, office machinery): push/pull objects up to 50lbs; lift/carry/position objects up to 50 lbs.; ascend/descend stool/ladder/steps; positionself and/orobjects at floor level (e.g., crouch, stoop, kneel, crawl)

Must have visual and auditory acuity with or without job aids to perform all functions of the position

Occasionally required to remain in a seated position

WORKSCHEDULE:

Up to40hoursweeklywithflexiblehoursdependingonstoreneeds.Mustbeavailabletoworkevenings,weekends,andholidays.

Equal Opportunity Employer Trulieve Supports a Drug-Free Workplace

Salary will be commensurate with experience. A comprehensive benefits package including paid time off is offered with this position.

Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.