shift supervisor - Store# 84861, 178TH & PORTLAND AVE

Starbucks; Edmond (OK); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking company as a Shift Supervisor, where you will lead a dynamic team to provide exceptional customer experiences. This role is perfect for individuals who thrive in a fast-paced environment and enjoy motivating others. With a focus on teamwork and shared success, you will develop your leadership skills while ensuring high standards of quality and service. Enjoy a range of benefits including free coffee, flexible scheduling, and tuition assistance to further your education. If you are passionate about creating connections and making a positive impact, this opportunity is for you!

Benefits

Free coffee

Health coverage options

Tuition assistance

Flexible scheduling

Paid time off

401(k) with employer match

Stock programs

Emergency savings

Financial wellness tools

Educational opportunities

Qualifications

• At least 1 year of customer service experience in retail or restaurant settings.
• Minimum 6 months of experience interacting with customers.

Responsibilities

• Lead each shift and work with a team of baristas to deliver quality service.
• Model store operation standards and create an uplifting experience.

Skills

Leadership and team management skills

Effective communication

Customer service experience

Understanding of retail operations

Quick learner

Strong interpersonal skills

Education

High school diploma or equivalent

Job description

Join us and inspire with every cup!

At Starbucks, it’s all about connection. People are at the heart of who we are, especially the store team members. We connect with each other, our customers, and our communities to make a positive impact daily. We believe in teamwork, shared success, and celebrating our partners, which is why we call ourselves Starbucks "partners." Starbucks is a warm, welcoming place that values each partner’s unique experiences.

Role Overview: Shift Supervisor

As a Starbucks shift supervisor, you will model store operation standards that define our Starbucks Experience. You’ll lead each shift, working with a team of baristas to deliver quality customer service and expertly crafted products. In this energetic environment, you’ll influence and guide others, foster a positive team atmosphere, and develop your leadership skills. Our shift supervisors are key to creating an uplifting experience for customers and partners alike.

Ideal Candidate Traits

• Take initiative and serve as a role model
• Enjoy teamwork and motivating others
• Understand how to create excellent customer experiences
• Take pride in quality and work standards
• Confident in leading, deploying, and guiding team members
• Open to learning new skills, especially beverage recipes
• Experience with cash handling and store safety
• Remain calm in fast-paced environments
• Excellent communication skills

Benefits

Starbucks offers a comprehensive package including free coffee, competitive pay, health coverage options, tuition assistance via the Starbucks College Achievement Plan, stock & savings programs like Bean Stock, flexible scheduling, and paid time off. Visit starbucksbenefits.com for details.

Experience & Qualifications

• At least 1 year of customer service experience in retail or restaurant settings
• Reliable attendance and punctuality
• Availability for flexible hours, including early mornings, evenings, weekends, and holidays
• Ability to meet store standards for quality, safety, and security
• Minimum 6 months of experience interacting with customers
• Experience delegating tasks and coordinating team efforts for at least 6 months

Knowledge, Skills & Abilities

• Leadership and team management skills
• Quick learner
• Effective communication
• Understanding of retail operations
• Strong interpersonal skills
• Ability to build relationships

Starbucks offers additional benefits such as insurance, disability coverage, parental leave, family expansion reimbursement, paid vacation, 401(k) with employer match, stock programs, emergency savings, financial wellness tools, and educational opportunities including tuition coverage for a bachelor’s degree through Arizona State University. For more info, visit starbucksbenefits.com.

Starbucks is an Equal Opportunity Employer. We value diversity and encourage applications from people of all backgrounds, including people of color, women, LGBTQIA+ individuals, veterans, and persons with disabilities. We also consider qualified applicants with criminal histories in accordance with applicable laws. Reasonable accommodations are available for applicants with disabilities; contact us at [e-mail].