shift supervisor - Store# 64727, DNT & PANTHER CREEK

Starbucks; Frisco (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dynamic shift supervisor to inspire and lead a team in a fast-paced environment. This role emphasizes creating a welcoming atmosphere while ensuring high-quality service and product standards. As a shift supervisor, you will have the opportunity to develop your leadership skills, motivate your team, and contribute to a positive customer experience. With a commitment to employee growth and development, this position offers a comprehensive benefits package, including tuition coverage and flexible scheduling. Join a company that values connection and community, and make a difference every day!

Benefits

100% Tuition Coverage

Health Coverage Options

Flexible Scheduling

Paid Time Off

Stock Programs

Paid Parental Leave

Emergency Savings

Educational Opportunities

Qualifications

• 1+ year of customer service experience in retail or restaurant.
• Experience in delegating tasks and coordinating work among employees.

Responsibilities

• Lead shifts and maintain store operations standards.
• Deliver quality customer service and expertly-crafted products.

Skills

Customer Service

Team Leadership

Cash Handling

Effective Communication

Problem Solving

Education

High School Diploma

Job description

**Join us and inspire with every cup!**

At Starbucks, it’s all about connection. People are at the heart of who we are, especially our store team members. We connect with each other, our customers, and our communities to make a positive impact every day. We believe in working together to make a difference and in celebrating our shared success, which is why we call ourselves Starbucks “partners.” Starbucks is a place of warmth and belonging, where everyone is welcome, and we value the unique experiences that each partner brings to our team!

As a Starbucks shift supervisor, you’ll be a role model of the store operations standards that define our Starbucks Experience. You’ll lead each shift, working alongside a team of baristas to deliver quality customer service and expertly-crafted products. You’ll be in an energetic store environment where you can positively influence and guide others, maintain an encouraging team environment, and grow your leadership skills. We believe our shift supervisors are leaders in creating an uplifting experience for our customers and partners alike.

You’d make a great shift supervisor if you:

1. Take initiative and act as a role model to others.
2. Enjoy working as a team and motivating others.
3. Understand how to create a great customer service experience.
4. Have a focus on quality and take pride in your work.
5. Are confident in leading, deploying, and guiding others.
6. Are open to learning new things (especially the latest beverage recipe!).
7. Are experienced with responsibilities like cash-handling and store safety.
8. Can keep cool and calm in a fast-paced, energetic work environment.
9. Have excellent communication skills.

From free coffee to competitive pay, Starbucks offers a comprehensive benefits package, including 100% tuition coverage through our Starbucks College Achievement Plan, health coverage options, stock & savings programs like Bean Stock, flexible scheduling, and paid time off. Visit starbucksbenefits.com for details.

Summary of Experience:

• Customer service experience in a retail or restaurant environment - 1 year

Basic Qualifications:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
• Available to work flexible hours including early mornings, evenings, weekends, nights, and holidays.
• Meet store policies and standards, including providing quality beverages and food, cash handling, and store safety.
• At least six months of experience interacting with and fulfilling customer requests.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers.
• At least six months of experience delegating tasks and coordinating work among employees.

Knowledge, Skills, and Abilities:

• Ability to direct the work of others.
• Ability to learn quickly.
• Effective oral communication skills.
• Knowledge of the retail environment.
• Strong interpersonal skills.
• Ability to work as part of a team and build relationships.

Additional benefits include health and life insurance, disability coverage, paid parental leave, family expansion reimbursement, paid vacation, sick time, holiday pay, retirement plans, stock programs, emergency savings, and educational opportunities through the Starbucks College Achievement Plan.

Starbucks is an Equal Opportunity Employer and values diversity. We encourage applicants from all backgrounds, including people of color, women, LGBTQIA+, veterans, and persons with disabilities, to apply. Qualified applicants with criminal histories will be considered in accordance with laws. For accommodations, contact [e-mail].