shift supervisor - Store# 29150, S. HORNER BLVD & ROSSER RD - SANFORD

Starbucks; Sanford (NC); On-site; USD 28,000 - 42,000; Full time

Job summary

Join a forward-thinking company as a Shift Supervisor, where you will inspire and lead a team in delivering exceptional customer experiences. In this dynamic role, you’ll be at the forefront of operations, guiding baristas to craft high-quality beverages while fostering a supportive team atmosphere. This position offers the chance to grow your leadership skills and make a meaningful impact in the community. With a comprehensive benefits package, including tuition coverage and flexible scheduling, this is an opportunity to thrive in a vibrant environment that values your contributions and celebrates diversity.

Benefits

100% Tuition Coverage

Health Coverage

401(k) with Employer Match

Paid Time Off

Discounted Company Stock Program

Flexible Scheduling

Paid Parental Leave

Sick Time Accrual

Emergency Savings Incentives

Qualifications

• 1 year of customer service experience in retail or restaurant.
• Ability to direct work and lead teams effectively.

Responsibilities

• Lead shifts, ensuring quality customer service and product delivery.
• Motivate team members and create a positive work environment.

Skills

Customer Service

Team Leadership

Communication Skills

Cash Handling

Problem Solving

Education

High School Diploma

Job description

Join us and inspire with every cup!

At Starbucks, it’s all about connection. People are at the heart of who we are, especially the people that are a part of our store team. We connect with each other, our customers, and our communities to make a positive impact every day. We believe in working together to make a difference and in celebrating our shared success, which is why we call ourselves Starbucks “partners.” Starbucks is a place of warmth and belonging, where everyone is welcome, and we value the unique experiences that each partner brings to our team!

As a Starbucks shift supervisor, you’ll be a role model of the store operations standards that define our Starbucks Experience. You’ll lead each shift, working alongside a team of baristas to deliver quality customer service and expertly-crafted products. You’ll be in an energetic store environment where you’ll have the ability to positively influence and guide others, maintain an encouraging team environment, and grow your leadership skills. We believe our shift supervisors are leaders in creating an uplifting experience for our customers and partners alike.

You’d make a great shift supervisor if you:

1. Take initiative and act as a role model to others.
2. Enjoy working as a team and motivating others.
3. Understand how to create a great customer service experience.
4. Have a focus on quality and take pride in your work.
5. Are confident in leading, deploying, and guiding others.
6. Are open to learning new things (especially the latest beverage recipe!)
7. Are experienced with responsibilities like cash-handling and store safety.
8. Can keep cool and calm in a fast-paced, energetic work environment.
9. Have excellent communication skills.

From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our Starbucks College Achievement Plan, health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, Bean Stock. What’s more, Starbucks offers flexible scheduling and opportunities for paid time off.

Summary of Experience

+ Customer service experience in a retail or restaurant environment - 1 year

Basic Qualifications

1. Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
2. Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.
3. Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations.
4. Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
5. Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients.
6. At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees.

Knowledge, Skills and Abilities

1. Ability to direct the work of others.
2. Ability to learn quickly.
3. Effective oral communication skills.
4. Knowledge of the retail environment.
5. Strong interpersonal skills.
6. Ability to work as part of a team.
7. Ability to build relationships.

_As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation that accrues starting at .01961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays._

_Starbucks also offers eligible partners participation in a 401(k)-retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities._

_Starbucks is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law._

_We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply._

_Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [e-mail]._