Shift Supervisor - Security

Bally’s Corporation; Marquette (IA); On-site; USD 25,000 - 35,000; Full time

Job summary

Bally's Corporation in Marquette, IA is seeking an On-Site Security Officer for a full-time role. You will patrol property, ensure guest and team member safety, and respond to incidents with detailed reporting.

Qualified candidates have 1-3 years in security, a high school diploma or GED, and must obtain an Iowa Racing and Gaming Commission license. CPR certification and a valid driver's license are required.

Qualifications

• High school diploma or GED required.
• 4-year degree in a related field preferred.
• Gaming industry experience is required.

Responsibilities

• Ensure consistent high-quality service to all our team members and guests.
• Patrol property to ensure safety of guests and team members.
• Delegate authority, assign responsibilities and work schedules to department staff, and monitor for timely and proper completion.
• Investigate incidents and guest complaints and produce summary report of findings.
• Check for and report safety hazards.
• Respond promptly and appropriately to guest and team member incidents and accidents. Write reports.
• Monitor customer and employee passage in and out of casino.
• Answer all calls promptly and professionally.
• Participate in routine drills as assigned.
• Must possess excellent teamwork, interpersonal, customer service, written and verbal communication skills.
• Requires the ability to manage multiple priorities in a fast-paced environment.
• Must be able to maintain a flexible work schedule that includes nights, weekends and holidays.
• Must be able to obtain and maintain an Iowa Racing and Gaming Commission Class C license.
• Must acquire and maintain CPR certification.
• Must possess valid driver's license and maintain good driving record.
• Must have a professional demeanor and presence with the ability to interact with individuals at all levels in the Company and in external organizations.
• A high school diploma or GED equivalent is required.
• One to three years' experience performing and managing duties of security department personnel, a 4-year degree in a related field or equivalent work experience is preferred.
• Gaming industry experience is required.
• Must possess excellent guest service skills to effectively deal with guests.

Skills

Teamwork

Interpersonal skills

Customer service

Written and verbal communication

Education

High school diploma or GED

4-year degree in related field (preferred)

Job description

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following our Accessibility Accomodation for Applicants page.

Locations

Marquette, IA 52158, USA

• On-site
• Operations - Security
• Full-Time

Description

Responsibilities:

• Ensure consistent high-quality service to all our team members and guests.
• Patrol property to ensure safety of guests and team members.
• Delegate authority, assign responsibilities and work schedules to department staff, and monitor for timely and proper completion.
• Investigate incidents and guest complaints and produce summary report of findings.
• Check for and report safety hazards.
• Respond promptly and appropriately to guest and team member incidents and accidents. Write reports.
• Monitor customer and employee passage in and out of casino.
• Answer all calls promptly and professionally.
• Participate in routine drills as assigned.
• Must possess excellent teamwork, interpersonal, customer service, written and verbal communication skills.
• Requires the ability to manage multiple priorities in a fast-paced environment.
• Must be able to maintain a flexible work schedule that includes nights, weekends and holidays.
• Must be able to obtain and maintain an Iowa Racing and Gaming Commission Class C license.
• Must acquire and maintain CPR certification.
• Must possess valid driver's license and maintain good driving record.
• Must have a professional demeanor and presence with the ability to interact with individuals at all levels in the Company and in external organizations.
• A high school diploma or GED equivalent is required.
• One to three years' experience performing and managing duties of security department personnel, a 4-year degree in a related field or equivalent work experience is preferred.
• Gaming industry experience is required.
• Must possess excellent guest service skills to effectively deal with guests.

A casino environment exposed to bright flashing lights, noise, smoke, and varied temperatures. Use of elevator and stairs. May occasionally be in an outdoor environment, exposed to varied weather conditions.

Target Salary Range:

• $21.63

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Let Ballys Bet on You - We can't wait to meet you!

Experience

Preferred

1-3 years: Experience performing and managing duties of security department personnel, a 4-year degree in a related field or equivalent work experience is preferred

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.