Shift Supervisor (RN) - Acute Inpatient Medical (AIM) (0.0 PRN Nights)

Mercy Medical Center; Cedar Rapids (IA); On-site; USD 52,000 - 74,000; Full time

Job summary

Mercy Medical Center in Cedar Rapids, IA is seeking a Shift Supervisor who will act as a patient care nurse and charge nurse during night shifts. The role includes leading staff, ensuring safe care and guiding teams through unit initiatives.

The incumbent will supervise daily operations, mentor nurses, participate in staffing decisions, and uphold Mercy's standards of care and safety while communicating effectively with patients, families and colleagues.

Qualifications

• RN licensed in Iowa or compact state.
• BSN preferred.
• Two years of clinical leadership experience preferred.
• Strong communication, leadership and problem-solving skills.

Responsibilities

• Communicate clinically relevant information at handoffs and other times as needed.
• Ensure the appropriate parties have information for optimal patient outcomes.
• Provide high-quality, safe patient care using evidence-based practice and continuous improvement.
• Manage department staffing to meet census and adjust as needed.
• Lead department meetings and mentor staff.
• Collaborate to implement quality improvement initiatives and performance goals.
• Model professionalism and cost-conscious resource use.
• Conduct staff performance feedback and annual reviews as delegated.
• Follow Mercy safety guidelines and report unsafe conditions promptly.

Skills

Nursing Leadership

Team Coordination

Critical Thinking

Communication

Patient Care

Education

BSN preferred

Tools

EMR Proficiency

Job description

Work Shift Night Shift Scheduled Weekly Hours 0

This position supports Mercy's philosophy of patient centered care by providing support to customers, physicians and staff of Mercy Medical Center. The Shift Supervisor will serve as a patient care nurse and charge nurse. The Shift Supervisor will help guide staff through their Mercy Medical Center journey and help demonstrate leadership skills by being a clinical expert and successful role model of the unit.

Job Description

Job Duties

• Ensures that accurate and clinically relevant information is communicated with patients, their families, and co-workers at hand offs and other times as needed.
• Take all measures necessary to ensure that the appropriate and involved parties have communicated necessary information in order to allow for the best possible patient outcome
• Provides and ensures high quality and safe patient care using evidence-based practice, performance improvement, and service excellence.
• Manages customer complaints in a timely and caring manner in the absence of the Director or ANM.
• Assists with department staffing to meet daily census needs and modifies staffing to meet departmental needs as necessary.
• Participates in regular department meetings as applicable.
• Assists with recognizing outstanding individuals or teams in their department.
• Collaborates with others to implement key initiatives and demonstrate performance improvement within the department based on quality metrics.
• Practices cost containment efforts on a shift to shift basis by efficient use of time and resources, i.e., man-hours, patient charges, equipment, supplies.
• Fosters interdisciplinary, collaborative relationships within the department and organization.
• Serves as a positive role model and mentor for department and hospital staff, establishing and reinforcing expectations of cooperation, collaboration, and respect.
• Participates in the orientation and mentoring of new employees.
• Observes and evaluates staff performance, providing regular performance feedback, and completing annual performance appraisals as delegated.
• Follows Mercy's safety guidelines, carries out job- specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.

Knowledge, Skills and Abilities

• Demonstrates effective leadership skills (i.e. coaching, counseling, prioritization, decision making and conflict management).
• Utilizes effective coordination, collaboration, and facilitative skills.
• Helps to foster a culture of accountability, creative and critical thinking, and staff development.
• Possesses skill in staffing, staff development and change management.
• Maintains a positive, professional demeanor in emotionally charged situations and serves as a role model for staff.
• Committed to ongoing self-development and learning.
• Excellent Nursing skills with rapid critical thinking.
• Role Models exemplary customer service skills including verbal and non-verbal skills and proper phone etiquette.
• Creates a welcoming environment for all healthcare team members.

Professional Experience

• Demonstrated leadership skills required.
• Two years clinical experience preferred.

Education

• Bachelor of Science in Nursing (BSN) preferred.
• Certification in clinical specialty preferred.

Licensure, Certification, Registration

• Current license to practice as a registered nurse in the state of Iowa or compact state required.
• Current certification in Basic Life Support, in accordance with the American Heart Association required.
• Iowa Dependent Adult Abuse/Iowa Child Abuse Mandatory Reporter training required.
• Employee must submit certification of completed training to Human Resources prior to start or transfer date.

Physical Requirements

• Heavy: Exert 50-100 lbs. of force occasionally and/or 25-50 lbs. of force frequently

Pay Rate Type Hourly

Mercy is an independent, community-based organization supporting the Cedar Rapids area for over 120 years.

Mercy is an equal-opportunity employer. We value diversity, equity, and inclusion and therefore evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status, and other legally protected characteristics.

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