Shift Supervisor - Retail Health & Customer Service

CVS Pharmacy; Calera (AL); On-site; USD 22,000 - 32,000; Full time

Job summary

CVS Health is seeking a Shift Supervisor in Hoover/Birmingham, AL to support store management, drive store execution, and build customer loyalty through excellent service. When no manager is onsite, you lead the staff and ensure opening/closing procedures are completed.

You will supervise crew, handle customer issues, maintain merchandise displays, and promote CVS customer service standards. This full-time role offers comprehensive benefits and a dynamic team environment.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed.

Responsibilities

• Lead store staff in the absence of a manager to ensure smooth operations.
• Assist customers with questions, problems and complaints while upholding CVS customer service standards.
• Ensure displays, signage, pricing and inventory are maintained and reset according to planograms (POGs).

Skills

Deductive reasoning

Analytical skills

Computer skills

Education

High School diploma or equivalent

Job description

CVS Health is seeking a Shift Supervisor in Hoover/Birmingham, AL to support store management, drive store execution, and build customer loyalty through excellent service. When no manager is onsite, you lead the staff and ensure opening/closing procedures are completed.

You will supervise crew, handle customer issues, maintain merchandise displays, and promote CVS customer service standards. This full-time role offers comprehensive benefits and a dynamic team environment.