Shift Supervisor, Park Avenue Residence

CAMBA; New York (NY); On-site; USD 51,000; Full time

Job summary

CAMBA is seeking a dedicated Shift Supervisor for the Park Avenue Residence to oversee the security and operations of the facility, ensuring compliance and the wellbeing of residents. This mid-level position entails managing staff, handling emergencies, and maintaining effective communication. The ideal candidate will have relevant supervisory experience and educational credentials, as well as a desire to support vulnerable populations in New York City.

Benefits

Health insurance

Dental insurance

403(b) retirement plan with employer match

Paid time off

Paid holidays

Qualifications

• 3 years of applicable experience or 2 years experience with an Associate's degree.
• Must maintain First Aid/CPR certification and other safety certifications.

Responsibilities

• Ensure regulatory compliance per various agencies.
• Provide supervisory coverage and manage client data input.
• Resolve incidents and maintain inventory for security equipment.

Skills

Communication

Problem Solving

Supervisory Skills

Education

HS Diploma or GED

Associate’s Degree

Bachelor’s Degree

Job description

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Who We Are:CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City. CAMBA serves more than 65,000 individuals and families each year, citywide, including almost 13,000 youth. Our 180+ programs in over 100 locations improve the lives of a diverse cross section of New Yorkers. From homelessness prevention in Staten Island to supportive housing in the Bronx; from employment training in Manhattan to after school programs and college access in Brooklyn; from family shelter and support in Queens to increasing affordable housing across the city, CAMBA provides holistic services to help struggling New Yorkers stabilize their lives and become self-sufficient.

CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing.

CAMBA’s Park Avenue Residenceis funded by New York City Department of Homeless Services and offers families a supportive, structured therapeutic, safe, and drug-free facility. It provides comprehensive case management services to 63 families who are in a transitional residence program for homeless families. The nine story facility has rooms for various sizes, common areas and provides on-site security and socials services to stabilize.

Reports To:Director of Security & Operations

Location: 4607 Park Avenue, Bronx, NY 10458

What The Shift Supervisor Does:

• Inputs client data using DHS’ CARES database, as needed
• Communicate effectively with clients, direct reporting staff, peers, supervisors, and funders
• Ensure regulatory compliance is met per NYS, OTDA, NYC, FDNY, NYC Dept. Of Health, NYC Coalition for the Homeless
• Ensure security and residential aide and social services staff conduct new orientation within 24 hours of entry into the facility
• Ensure the safety and security of operations of the facility by maintaining adequate staff levels
• Must remain on-site to provide supervisory coverage at all times, including lunch breaks, when working shifts as the only onsite supervisor
• Ensure inventory of security equipment is up to date
• Ensure security of valuables and medications in safe/cabinet
• Retrieve, observe and document client’s self administration of medications, as appropriate
• Utilize performance management systems to encourage the ongoing communication process with direct staff in order develop, enhance, sustain, and improve the employee’s work performance
• Professionally respond to complaint, incidents and emergencies and/or incidents and interview all parties and analyze, collect data document and report the situation
• Resolve individual conflicts and disputes between staff or clients in a respectful and solution-based manner
• Review and sign timesheets
• Prepare performance appraisals for direct reporting staff
• Enforce and adhere to the Good Neighbor Policy and respond to community concerns when appropriate

Minimum Education/Experience Required:

• HS Diploma or GED and 3 years applicable experience, or Associate’s degree (A.A.) and 2 years’ experience, or Bachelor’s degree (B.A., B.S.W.) and/or equivalent experience

Other Requirements:

• Must sign NYC DOH/MH attestation stating that candidate has not been the subject of a founded child abuse report
• Must obtain and maintain First Aid/CPR certification
• Must obtain and maintain certification in overdose prevention
• Must obtain and maintain F-80 Fire Safety Coordinator certification
• Must obtain and maintain CPI (Crisis Prevention) certified

Compensation: $50,325 annually
When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate.This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization.

Status: Full-time (35 hours per week) (Sun-Tues & Fri-Sat 12AM-8AM)
Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, General Business, and Education

• Industries

  Wireless Services, Telecommunications, and Communications Equipment Manufacturing

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