Shift Supervisor Management Trainee

CVS Health; Noblesville (IN); On-site; USD 10,000 - 60,000; Full time

Job summary

CVS Health is seeking a Shift Supervisor Trainee in Noblesville, Indiana. This entry-level role prepares you for higher supervisory positions by developing your management skills and knowledge of CV's pharmacy culture. You will oversee staff, provide excellent customer service, and ensure operational smoothness during shifts. Flexibility in scheduling is necessary, and a high school diploma is required.

Qualifications

• High school diploma or equivalent required.
• Retail experience preferred.
• Flexibility to work various shifts including early mornings and weekends.

Responsibilities

• Supervise staff by assigning, directing, and following up on activities.
• Assist customers with questions, problems, and complaints.
• Ensure smooth operations and oversee opening and closing procedures.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Education

High school diploma or equivalent

Job description

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles, such as Operations Supervisor or Shift Supervisor. Trainees perform tasks as directed to develop supervisory skills, complete basic management training, and learn about key aspects of the business, including building customer loyalty through exceptional service and understanding CVS/pharmacy culture.

Upon successful completion of the training program, Trainees are eligible for promotion to open Supervisor positions. These leadership roles support the Store Management team by driving store execution, enhancing performance, and fostering customer loyalty through excellent service. When no manager is onsite, Supervisors lead store staff, ensure smooth operations, and oversee opening and closing procedures.

Essential Functions:

1. Management
   • Work effectively with store management and staff
   • Supervise staff by assigning, directing, and following up on activities
   • Communicate effectively with management and staff
2. Customer Service
   • Assist customers with questions, problems, and complaints
   • Promote CVS customer service culture (greet, offer help, thank)
   • Handle customer relations issues per company policy and promote positive shopping experiences
   • Maintain customer/patient confidentiality

Requirements include a high school diploma or equivalent. The role requires retail experience, deductive reasoning, analytical skills, computer skills, and advanced communication abilities. Flexibility to work early mornings, overnights, weekends, and overtime is necessary.

This pay range reflects the base hourly rate or full-time salary, with actual offers depending on experience, education, location, and other factors.

About the company

At CVS Health, our purpose is helping people on their path to better health through health services, plans, and community pharmacists. We aim to make quality care affordable, accessible, simple, and seamless, supporting overall well-being.

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

We provide accommodations for applicants with disabilities. For assistance, contact [e-mail] or call 407-000-0000.

All new hires must complete Form I-9 and provide proof of identity and work eligibility. An Automated Employment Decision Tool (AEDT) will evaluate skills and responses. For more info, visit www.talentify.io/bias-audit-report. NYC applicants may request alternative processes or accommodations at [e-mail] or 407-000-0000.