Shift Supervisor Level 1

Circle K; Scottsdale (AZ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive Pay plus commission opportunities

Paid Vacations

Medical, Dental, and Vision Coverage

401K plan with company match

Free Employee Car Wash Membership

Tuition Reimbursement

Work with fun motivated people

Fast Career opportunities

Job summary

A major convenience store chain in Scottsdale is looking for a Shift Supervisor Level 1 to ensure excellent customer service and manage site operations. Responsibilities include customer interaction, maintenance tasks, and basic troubleshooting. Ideal candidates will have strong communication and sales skills, along with a high school diploma or GED. This role also offers competitive pay and comprehensive benefits.

Qualifications

• High School diploma or GED preferred.
• Excellent communication skills including active listening.
• Excellent sales and customer service skills.
• Weekend availability required.
• Safety policies must be followed.
• Experience with car wash equipment helpful.

Responsibilities

• Provides prompt excellent customer service in a courteous manner.
• Ensures customer satisfaction and timely reporting of issues.
• Completes all Car wash Attendant job duties.
• Troubleshoot basic XPT and DRB issues; follow DRB protocol.
• Complete DRB training and 5-day preventative maintenance training.
• Report to work on time and follow dress code.
• Support site manager when off-site.

Skills

Excellent communication skills

Customer service skills

Ability to anticipate customer needs

Responsibility

Sales skills

Troubleshooting

Team leadership

Education

High School diploma or GED

Tools

Car wash equipment

XPT/DRB systems

Tunnel equipment

Job description

Overview

Shift Supervisor Level 1 at Circle K

Store 2709038: 8999 E Via Linda, Scottsdale, Arizona 85258

Availability: Flexible Availability

Responsibilities

• Provides prompt excellent customer service in a courteous, friendly, and attentive manner. Responsible for greeting customers, answering questions, and explaining the wash options available.
• Ensure that customers are satisfied and that any inquiries, incidents and issues are reported in a timely manner.
• Satisfactorily able to complete all Car wash Attendant job duties.
• Understands how to troubleshoot basic XPT and DRB issues. Follows DRB Protocol.
• Read Supervisor Level DRB training course.
• Attend Preventative Maintenance Training and complete 5 Day Preventative Maintenance
• Reports to work on time and follows the dress and appearance code.
• Minimum 6 months as CWA before advancement

Job breakdown

• 60% Customer Interaction
• 30% Site Upkeep (Cleaning/Maintaining)
• 5% Opening/Closing Procedures
• 5% Basic Troubleshooting

Required Knowledge, Skills, And Abilities

• High School diploma or GED preferred.
• Excellent communication skills including active listening.
• Excellent sales and customer service skills.
• Ability to anticipate customer needs.
• Able to work weekends.
• Able to demonstrate responsibility while Site Manager is off site.
• Enforces all safety policies.
• Understands the functions of all chemical room equipment.
• Assist your Site Manager with tunnel and chemical room equipment repairs.
• Able to clean out solenoids.

Physical Demands

In performing the duties of this position, the employee is frequently required to stand and walk throughout the workday; use of hands; reach with hands and arms; climb or balance; stop, crouch and kneel. The employee must be able to work in damp and humid conditions. The employee must be able to work in outdoor variable weather conditions. The employee may have to lift and/or move objects up to 25lbs on a regular basis and occasionally up to 50lbs.

Experience

• Customer service and some Car Wash experience preferred.

Working Environment

The incumbent must be able to perform this job safely in accordance with standard operating procedures without endangering the health or safety of self or others.

This position works in a typical outdoor car wash environment. The noise level is usually moderate but can be excessively loud with hearing protection required (along with other PPE). This person must adhere to OSHA safety guidelines and protocols which means this person will be required to wear Personal Protective Equipment such as, but not limited to hearing, eye, foot, hand protection.

Supervision Received

The Level 1 Supervisor must be able to work with minimum direction and periodic supervision.

Benefits

The Company offers an excellent workplace to grow personally and professionally and includes many comprehensive benefits such as:

• Competitive Pay plus commission Opportunities.
• Paid Vacations
• Large Stable employer
• Medical, Dental, and Vision Coverage
• 401K plan with competitive company match
• Free Employee Car Wash Membership
• Tuition Reimbursement
• Work with fun motivated people
• Fast Career opportunities

All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

Note: This Job Description may change periodically as required by business necessity, with or without advance notice to employees.

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