Shift Supervisor: Lead with Craft Coffee

Starbucks Corp.; Phoenix (AZ); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Parental leave

401(k) with employer match

Tuition coverage (Starbucks Plan)

Quarterly bonus

Stock program (Bean Stock)

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead our coffeehouse with craft and heart, delivering warm, welcoming experiences for customers and the community.

You will coach team members, ensure quality beverages and food, manage tasks, and uphold safety and store policies. Flexible hours, strong teamwork, and a commitment to service are essential for success in this role.

Qualifications

• Six months of customer-facing experience.
• Experience delegating tasks to others and coordinating two+ employees.
• Ability to work flexible hours (early mornings, evenings, weekends, nights, holidays).
• Follow store policies, cash handling, and safety protocols.

Responsibilities

• Prepare and coach beverages and food to standard recipes, with customer substitutions as needed.
• Lead and coordinate team tasks to ensure smooth operation.
• Maintain cash handling accuracy and store safety, security, and cleanliness.
• Provide quality beverages and food products meeting Starbucks standards.
• Model reliable attendance and punctuality.

Skills

Direct the work

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead our coffeehouse with craft and heart, delivering warm, welcoming experiences for customers and the community.

You will coach team members, ensure quality beverages and food, manage tasks, and uphold safety and store policies. Flexible hours, strong teamwork, and a commitment to service are essential for success in this role.