Shift Supervisor — Lead & Train Teams (FT/PT)

Compass Group USA; Chicago (IL); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Free shift meals

Internal Employee Referral Bonus

Job summary

Compass Group USA’s Eurest division at Capital One Cafe Chicago is hiring a Shift Supervisor for full-time and part-time roles at 1465 E 53rd Street, Chicago, IL 60615. You will direct associates during a shift and ensure tasks meet policy and quality standards.

Key duties include training and scheduling, evaluating performance, preparing production and sales reports, serving as a point of contact for time-off requests, mentoring staff, and performing other duties as assigned.

Responsibilities

• Direct the activities of associates during a shift and oversee that assigned job expectations are completed while policy and procedure is maintained.
• Provide training and create work schedules.
• Evaluate the performance of workers, rewarding high performers and disciplining employees who fail to meet reasonable standards of work performance.
• Prepare production or sales reports for management and ensure their unit meets the expectations for quality, productivity and safety.
• Act as the contact person for employees with complaints or requests for time off.
• Mentor, develop employees and encourage workers to set goals and strive for advancement within the organization.
• Perform other duties as assigned.

Job description

Compass Group USA’s Eurest division at Capital One Cafe Chicago is hiring a Shift Supervisor for full-time and part-time roles at 1465 E 53rd Street, Chicago, IL 60615. You will direct associates during a shift and ensure tasks meet policy and quality standards.

Key duties include training and scheduling, evaluating performance, preparing production and sales reports, serving as a point of contact for time-off requests, mentoring staff, and performing other duties as assigned.