Shift Supervisor - Lead, Train & Elevate Guest Service

Lyon Management Co., INC.; Douglas (GA); On-site; USD 35,000 - 50,000; Full time

Job summary

Lyon Management Co., INC. is seeking a shift leader to oversee specific areas of the restaurant during scheduled shifts. This role requires strong leadership capabilities, exceptional customer service skills, and the ability to manage staff effectively. The ideal candidate will assist in creating a positive work environment focused on guest satisfaction and adherence to quality standards.

Candidates should have at least three months of restaurant experience and be capable of performing under pressure in a fast-paced environment.

Qualifications

• Three or more months of restaurant experience as an hourly employee strongly preferred.
• Must be capable of supervising specific areas of the business.
• Ability to lift up to 50 pounds and stand for long periods.

Responsibilities

• Supervise the operation of specific areas of the restaurant.
• Ensure guest satisfaction through adherence to company standards.
• Communicate significant issues with management staff.

Skills

Customer service skills

Employee relations

Ability to work under pressure

Job description

Lyon Management Co., INC. is seeking a shift leader to oversee specific areas of the restaurant during scheduled shifts. This role requires strong leadership capabilities, exceptional customer service skills, and the ability to manage staff effectively. The ideal candidate will assist in creating a positive work environment focused on guest satisfaction and adherence to quality standards.

Candidates should have at least three months of restaurant experience and be capable of performing under pressure in a fast-paced environment.