Shift Supervisor - Lead, Train & Elevate Guest Service

Lyon Management Co., INC.; Alma (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

Lyon Management Co., INC. is looking for a Shift Leader in Alma, Georgia, to supervise operations within specific areas of the restaurant during scheduled shifts. Responsibilities include directing staff, ensuring guest satisfaction, and managing cash accountability.

The ideal candidate will have restaurant experience and strong customer service skills, capable of thriving in a fast-paced environment. This role is crucial to maintaining quality standards and fostering a cooperative work atmosphere.

Qualifications

• Three or more months of restaurant experience as an hourly employee preferred.
• Excellent customer service and employee relation skills.
• Capable of supervising in a fast-paced environment.
• Able to perform under pressure in a high volume restaurant.

Responsibilities

• Supervise operation of specific areas of the restaurant.
• Provide direction and leadership to crew members.
• Ensure guest satisfaction adheres to company standards.
• Complete cash accountability reports on assigned shifts.

Skills

Customer service skills

Ability to supervise

Employee relation skills

Ability to work under pressure

Job description

Lyon Management Co., INC. is looking for a Shift Leader in Alma, Georgia, to supervise operations within specific areas of the restaurant during scheduled shifts. Responsibilities include directing staff, ensuring guest satisfaction, and managing cash accountability.

The ideal candidate will have restaurant experience and strong customer service skills, capable of thriving in a fast-paced environment. This role is crucial to maintaining quality standards and fostering a cooperative work atmosphere.