Shift Supervisor — Lead Team, Elevate Guest Experience

KFC; Washington (District of Columbia); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

401K matching

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Disability Insurance

Job summary

KFC in Washington, DC is seeking a Shift Supervisor to lead a fast-paced team and drive guest satisfaction in our restaurant. This role offers an introduction into restaurant leadership and an opportunity to grow within the KFC family.

You will support the Restaurant General Manager in achieving goals, developing the team, and maintaining operations metrics and profitability while upholding our hospitality and quality standards.

Qualifications

• 18+ years old with a valid driver's license.
• Reliable personal transportation.
• Willingness to learn and grow into management positions.
• Values customer service and guest experience.
• Ability to lead a team and maintain quality standards.

Responsibilities

• Own shift outcomes and guest experience.
• Support GM in goals, operations metrics and profitability.
• Effectively communicate goals, promotions and updates.
• Provide a top-notch guest experience with clean, hot and fresh meals.
• Lead a positive, collaborative team environment.

Skills

Leadership

Customer service

Team mentoring

Results oriented

Fast-paced

Job description

KFC in Washington, DC is seeking a Shift Supervisor to lead a fast-paced team and drive guest satisfaction in our restaurant. This role offers an introduction into restaurant leadership and an opportunity to grow within the KFC family.

You will support the Restaurant General Manager in achieving goals, developing the team, and maintaining operations metrics and profitability while upholding our hospitality and quality standards.