Shift Supervisor - Lead Team, Elevate Guest Experience

Panera; Tampa (FL); Sur place; USD 22 000 - 33 000; Plein temps

Avantages offerts par ce poste

Health/ Vision/ Life Insurance

401K with Company Contributions

Paid Time off

Meal Benefits

Advancement Opportunities

Résumé du poste

Panera Bread in Tampa, FL is seeking a Shift Supervisor to lead daily operations, ensure guest satisfaction, and drive profitability. The role emphasizes coaching and developing a motivated team across FOH/BOH while maintaining Panera's standards and culture.

The ideal candidate has at least 2 years in fast casual or hospitality and a proven ability to recruit, train, and retain staff, delivering consistent service during each shift.

Qualifications

• Minimum 2 years' experience in fast/casual, full-service or hospitality industries.
• Ability to lead and coach a team during the shift.
• Proven track record of hiring, training and retaining staff.
• Ensure high standards of customer service and guest satisfaction.

Responsabilités

• Take responsibility for the restaurant's business performance.
• Analyze sales levels and profitability.
• Create and execute staff development.
• Coach and lead the team during shifts.
• Recruit, train and motivate staff.
• Ensure adherence to company standards.
• Greet guests and perform table visits to ensure satisfaction.
• Maintain high standards of quality control, hygiene, and health and safety.

Connaissances

Leadership

Team management

Staff development

Customer service

Recruiting

Description du poste

Panera Bread in Tampa, FL is seeking a Shift Supervisor to lead daily operations, ensure guest satisfaction, and drive profitability. The role emphasizes coaching and developing a motivated team across FOH/BOH while maintaining Panera's standards and culture.

The ideal candidate has at least 2 years in fast casual or hospitality and a proven ability to recruit, train, and retain staff, delivering consistent service during each shift.