Shift Supervisor: Lead Store Operations & Customer Service

Hispanic Alliance for Career Enhancement; Merrick (NY); On-site; USD 26,174 - 38,572; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Job summary

CVS Health in Merrick, NY is seeking a Shift Supervisor to support store management, drive store execution, and build customer loyalty through exceptional service. You will lead staff during manager absences and ensure opening/closing procedures are completed accurately.

The role emphasizes customer relations, merchandising, and effective communication with management. A full-time, on-site position with competitive benefits and a 40-hour workweek.

Qualifications

• Deductive reasoning and analytical skills with computer skills.
• Strong communication and supervision abilities.
• Flexible schedule including early morning, overnight and weekends.

Responsibilities

• Work effectively with store management and store crews.
• Supervise the store's crew through assigning, directing and following up of all activities.
• Effectively communicate information both to and from store management and crews.
• Assist customers with their questions, problems and complaints.
• Promote CVS customer service culture. (Greet, offer help, and thank)
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
• Maintain customer/patient confidentiality.
• Price merchandise.
• Stock shelves.
• Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise.
• Execute the display and maintenance of off-shelf merchandise.
• Reset departments following POGs

Skills

Deductive reasoning

Analytical skills

Communication skills

Supervision skills

Education

High School diploma or equivalent

Job description

CVS Health in Merrick, NY is seeking a Shift Supervisor to support store management, drive store execution, and build customer loyalty through exceptional service. You will lead staff during manager absences and ensure opening/closing procedures are completed accurately.

The role emphasizes customer relations, merchandising, and effective communication with management. A full-time, on-site position with competitive benefits and a 40-hour workweek.