Shift Supervisor: Lead Operations & Customer Service

SmartRecruiters, Inc.; Forest (VA); On-site; USD 42,000 - 64,000; Full time

Job summary

SmartRecruiters, Inc. is seeking an Assistant Manager for the Forest, VA location to oversee a single shift and ensure operational standards are met. You will supervise staff, manage costs, protect cash, and maintain quality in food handling and service.

This full-time role requires leading by example, enforcing policy, and delivering great customer service. You will be responsible for staffing, paperwork, and daily store image, with the goal of a smooth, compliant shift and a positive guest

Qualifications

• Experience supervising a retail team.
• Strong customer service focus.
• Ability to enforce policies and procedures.

Responsibilities

• Oversee all activities during the shift.
• Control costs and manage inventory.
• Maintain cash handling and reporting.
• Ensure excellent customer service.
• Represent store image and policy compliance.

Skills

Staff leadership

Customer service excellence

Shift supervision

Job description

SmartRecruiters, Inc. is seeking an Assistant Manager for the Forest, VA location to oversee a single shift and ensure operational standards are met. You will supervise staff, manage costs, protect cash, and maintain quality in food handling and service.

This full-time role requires leading by example, enforcing policy, and delivering great customer service. You will be responsible for staffing, paperwork, and daily store image, with the goal of a smooth, compliant shift and a positive guest