Shift Supervisor - Lead & Develop Teams (FT/PT)

Compass Group USA; Ocean Springs (MS); On-site; USD 19,286 - 20,664; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identify Theft Protection

Pet Insurance

Critical Illness Insurance

Accident Insurance

Hospital Indemnity Insurance

Legal Services

Commuter Benefits

Flexible Spending Accounts

Job summary

Morrison Healthcare, a Compass Group company, is hiring a Shift Supervisor for Ocean Springs Hospital in Ocean Springs, MS. The role oversees shift operations, directs associates, and ensures adherence to policy and quality standards.

Both full-time and part-time schedules are available. Candidates should have prior customer service experience and are expected to contribute to a caring, efficient patient-focused environment.

Qualifications

• Previous customer service experience required.

Responsibilities

• Direct the activities of associates during a specific shift and oversee that assigned job expectations are completed while policy and procedure is maintained.
• Responsible for providing training and creating work schedules.
• Evaluating the performance of workers, rewarding high performers and disciplining employees who fail to meet reasonable standards of work performance.
• Prepare production or sales reports for management and ensure their unit meets the expectations for quality, productivity and safety.
• Acts as the contact person for employees with complaints or requests for time off.
• May act as a mentor, develop employees and encourage workers to set goals and strive for advancement within the organization.
• Perform other duties as assigned.

Skills

Customer service

Job description

Morrison Healthcare, a Compass Group company, is hiring a Shift Supervisor for Ocean Springs Hospital in Ocean Springs, MS. The role oversees shift operations, directs associates, and ensures adherence to policy and quality standards.

Both full-time and part-time schedules are available. Candidates should have prior customer service experience and are expected to contribute to a caring, efficient patient-focused environment.