Shift Supervisor: Lead Craft & Customer Moments

Starbucks Corp.; Thornton (CO); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Health insurance

Tuition coverage

Paid vacation

401(k) plan

Stock program

Bonus opportunity

Job summary

Starbucks is seeking a shift supervisor to lead a team in a welcoming Colorado coffeehouse, ensuring quality beverages/food and exceptional customer service. You will coach staff, handle cash, uphold safety standards, and foster a collaborative, high-energy environment that supports community connections.

The role emphasizes crew leadership, attendance, flexible hours, and a commitment to Starbucks benefits and growth opportunities for partners.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees.

Responsibilities

• Lead store operations to create a welcoming space for customers.
• Prepare and coach the preparation of beverages and food to standard recipes or customized for customers.
• Direct and coach staff, delegating tasks and coordinating work of multiple employees.
• Maintain knowledge of store policies, cash handling, safety and security procedures.
• Demonstrate strong communication and teamwork to ensure a positive customer experience.

Skills

Customer service

Cash handling

Staff supervision

Communication

Teamwork

Food prep

Safety compliance

Interpersonal skills

Adaptability

Job description

Starbucks is seeking a shift supervisor to lead a team in a welcoming Colorado coffeehouse, ensuring quality beverages/food and exceptional customer service. You will coach staff, handle cash, uphold safety standards, and foster a collaborative, high-energy environment that supports community connections.

The role emphasizes crew leadership, attendance, flexible hours, and a commitment to Starbucks benefits and growth opportunities for partners.