Shift Supervisor: Lead Craft & Community Coffeehouse

Starbucks Corp.; Lake Bluff (IL); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

401(k) plan with employer match

Tuition coverage (Starbucks College 4/

Paid vacation

Job summary

Starbucks Corp. is seeking a Shift Supervisor to lead with craft and heart in a welcoming space for the community. You will ensure quality beverages and food, uphold store safety, and coach team members to deliver memorable experiences.

You'll be responsible for directing daily operations, supporting scheduling, and maintaining standards across service, cleanliness, and customer care. Growth opportunities and comprehensive benefits are offered.

Qualifications

• Six months of customer-facing experience prior to applying.
• Ability to coach and delegate tasks to team members.
• Direct and guide the work of others effectively.
• Strong oral communication skills for customer interactions.
• Knowledge of retail environment and policies.
• Flexible hours including mornings, evenings, weekends, holidays.

Responsibilities

• Lead with craft and heart to create a welcoming space for the community.
• Ensure quality beverages and food items per recipes and standards.
• Oversee cash handling, safety and security policies during shifts.
• Coach and develop team members to deliver exceptional customer experiences.
• Support scheduling, store operations, and daily workflow.

Skills

Customer service

Food & beverage prep

Cash handling

Leadership

Communication

Teamwork

Flexibility

Job description

Starbucks Corp. is seeking a Shift Supervisor to lead with craft and heart in a welcoming space for the community. You will ensure quality beverages and food, uphold store safety, and coach team members to deliver memorable experiences.

You'll be responsible for directing daily operations, supporting scheduling, and maintaining standards across service, cleanliness, and customer care. Growth opportunities and comprehensive benefits are offered.