Shift Supervisor: Lead Craft & Community Coffee Team

Starbucks Corp.; Washington (District of Columbia); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Tuition coverage

Paid time off

Stock program

Job summary

Starbucks Corp. in Washington, DC, is seeking a Shift Supervisor to lead a welcoming cafe and uphold quality beverages and food offerings that meet standards.

You will coach teammates, coordinate shifts, ensure cash handling accuracy and store safety, and deliver exceptional customer service while embracing flexible hours.

This role provides growth, benefits, and a collaborative, community-focused environment that values craft and heart.

Qualifications

• Maintain regular attendance and punctuality, with or without accommodation.
• Available to work flexible hours including mornings, evenings, weekends, nights and holidays.
• Six months of customer-facing experience.
• Prepare and coach the preparation of food and beverages to standard recipes.
• Six months of experience delegating tasks to others or coordinating multiple staff.
• Ability to direct the work of others and learn quickly.
• Strong oral communication and interpersonal skills.
• Knowledge of the retail environment and teamwork.

Responsibilities

• Lead store operations and ensure quality beverages and food products.
• Manage cash handling, store safety, and security.
• Coach and delegate tasks to team members to meet standards.
• Create a welcoming coffeehouse experience for the community.
• Collaborate with staff to maintain efficient service and store ambiance.

Skills

Attendance

Flexible hours

Customer service

Food & beverage prep

Staff coaching

Delegation

Leadership

Communication

Retail knowledge

Teamwork

Relationship building

Tools

Cash handling

Job description

Starbucks Corp. in Washington, DC, is seeking a Shift Supervisor to lead a welcoming cafe and uphold quality beverages and food offerings that meet standards.

You will coach teammates, coordinate shifts, ensure cash handling accuracy and store safety, and deliver exceptional customer service while embracing flexible hours.

This role provides growth, benefits, and a collaborative, community-focused environment that values craft and heart.