Shift Supervisor: Lead Craft & Community Café

Starbucks Corp.; Washington (District of Columbia); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

Tuition assistance

Paid time off

Holiday pay

Stock program (Bean Stock)

Job summary

Starbucks Coffee Company in Washington, DC is seeking a shift supervisor to lead the team and ensure every guest receives warm, efficient service. You will manage shift operations, model craftsmanship in beverage and food preparation, and maintain a welcoming store environment.

The role calls for strong customer service, teamwork, and adaptability to rotating schedules, including early mornings, late nights, weekends, and holidays. Training and growth opportunities are provided.

Qualifications

• 6 months of experience interacting with customers.
• 6 months of experience delegating tasks to others.
• Able to prepare beverages/food to standard recipes or customized for customers.
• Flexible hours including weekends/holidays.

Responsibilities

• Lead shift with craft and heart to provide a welcoming service.
• Ensure quality beverages and food, cash handling and store safety.
• Coach and delegate tasks to team members.
• Uphold store policies and standards.

Skills

Customer service

Team leadership

Communication skills

Retail knowledge

Interpersonal skills

Team collaboration

Food & beverage prep

Cash handling

Flexibility

Tools

POS system

Job description

Starbucks Coffee Company in Washington, DC is seeking a shift supervisor to lead the team and ensure every guest receives warm, efficient service. You will manage shift operations, model craftsmanship in beverage and food preparation, and maintain a welcoming store environment.

The role calls for strong customer service, teamwork, and adaptability to rotating schedules, including early mornings, late nights, weekends, and holidays. Training and growth opportunities are provided.