Shift Supervisor - Lead Craft Coffee & Team Growth

Starbucks Corp.; Phoenix (AZ); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Healthcare coverage

Tuition assistance

401(k) with employer match

Stock program (Bean Stock)

Paid vacation

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming store environment and high-quality beverages and food. You will coach team members, delegate tasks, and uphold safety and store policies during all shifts.

Applicants should have at least six months of customer-facing experience, plus ability to direct staff, learn quickly, and communicate effectively in a retail setting. Flexible hours and weekends may be required.

Qualifications

• Six months of experience interacting with customers and fulfilling requests.
• Six months of experience delegating tasks to at least two employees.
• Ability to coach and prepare beverages/food to standard recipes.

Responsibilities

• Lead shift operations with craft and heart to create a welcoming store environment.
• Direct and coach team members to meet standards for beverages, food, cash handling, and safety.
• Uphold store policies and security procedures; ensure quality and consistency across shifts.

Skills

Directing the work of others

Learning quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming store environment and high-quality beverages and food. You will coach team members, delegate tasks, and uphold safety and store policies during all shifts.

Applicants should have at least six months of customer-facing experience, plus ability to direct staff, learn quickly, and communicate effectively in a retail setting. Flexible hours and weekends may be required.