Shift Supervisor: Lead Craft Coffee & Team Growth

Starbucks Corp.; Elwood (NY); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage via Starbucks Partner

Paid vacation

Job summary

Starbucks Coffee Company is seeking a shift supervisor in the New York area (Elwood) to lead daily operations, deliver high-quality beverages, and coach a team. You will ensure a welcoming store environment, uphold safety standards, and provide exceptional guest experiences while supporting store performance and growth.

The role requires flexible availability across mornings, evenings, weekends, and holidays, with opportunities for development and comprehensive benefits as a partner.

Qualifications

• Attendance and punctuality as required, with or without accommodation.
• Flexible hours including early mornings, evenings, weekends, nights and holidays.
• 6 months of customer-facing experience and ability to fulfil customer requests.
• Ability to coach others and delegate tasks to teammates.
• Knowledge of store policies, safety and security procedures.

Responsibilities

• Lead shift operations with craft and heart to create a welcoming space.
• Prepare beverages to standard recipes or customizations as requested.
• Coach and delegate tasks to 2+ teammates to meet store goals.
• Maintain quality, safety and cleanliness in the store.
• Provide excellent customer service and handle cash with accuracy.

Skills

Lead coworkers

Effective communication

Teamwork

Interpersonal skills

Retail environment knowledge

Job description

Starbucks Coffee Company is seeking a shift supervisor in the New York area (Elwood) to lead daily operations, deliver high-quality beverages, and coach a team. You will ensure a welcoming store environment, uphold safety standards, and provide exceptional guest experiences while supporting store performance and growth.

The role requires flexible availability across mornings, evenings, weekends, and holidays, with opportunities for development and comprehensive benefits as a partner.