Shift Supervisor: Lead Craft Coffee & Team Growth

Starbucks Corp.

Clinton (MD)

On-site

USD 26,000 - 36,000

Full time

14 days+
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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Paid parental leave
Vacation leave
Sick time
401(k) match
Stock program
Tuition coverage
Backup care
DACA assistance

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will oversee beverage and food preparation, mentor teammates, and uphold safety and store standards on every shift.

The ideal candidate has at least six months in customer-facing roles, strong communication, and the ability to coordinate multiple tasks. This role offers comprehensive benefits and opportunities for growth within Starbucks.

Qualifications

  • Six months of experience in a customer-facing role.
  • Experience delegating tasks to others and coordinating two or more employees.
  • Ability to coach food and beverages to standard recipes, with substitutions as needed.
  • Flexibility to work early mornings, evenings, weekends, nights and holidays.

Responsibilities

  • Lead with craft and heart to make Starbucks a welcoming space for the community.
  • Ensure quality beverages and food according to standard recipes and customer requests.
  • Coach and supervise the preparation of beverages and food items.
  • Uphold store policies, safety, cash handling, and security; support team to meet standards.

Skills

Customer interaction
Team leadership
Oral communication
Interpersonal skills
Retail knowledge
Team player
Relationship building
Learn quickly

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will oversee beverage and food preparation, mentor teammates, and uphold safety and store standards on every shift.

The ideal candidate has at least six months in customer-facing roles, strong communication, and the ability to coordinate multiple tasks. This role offers comprehensive benefits and opportunities for growth within Starbucks.

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