Shift Supervisor — Lead Craft Coffee & Team Growth

Starbucks Corp.; Charlotte (NC); On-site; USD 40,116,000 - 51,577,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage

Job summary

Starbucks Corp. seeks a shift supervisor to lead the team in delivering top-quality beverages and food while maintaining a welcoming store environment. You will coach staff, ensure policy compliance, and uphold safety standards to brighten every customer interaction.

The role requires flexible hours, strong communication, and a proactive approach to store operations, with opportunities for growth within the Starbucks partnership framework.

Qualifications

• Six months of experience in a role interacting with customers.
• Prepare and coach the preparation of beverages and food to standard recipes or customized for customers.
• Cash handling and store safety compliance.
• Flexible hours incl. early mornings, evenings, weekends, nights and holidays.

Responsibilities

• Lead with craft and heart to ensure a welcoming space for customers.
• Direct and delegate tasks to cafe team to meet quality standards.
• Maintain store safety, cleanliness, and policy compliance.
• Foster customer relations and fast, friendly service.

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Corp. seeks a shift supervisor to lead the team in delivering top-quality beverages and food while maintaining a welcoming store environment. You will coach staff, ensure policy compliance, and uphold safety standards to brighten every customer interaction.

The role requires flexible hours, strong communication, and a proactive approach to store operations, with opportunities for growth within the Starbucks partnership framework.