Shift Supervisor - Lead Craft Coffee & Team Growth

Starbucks Corp.; Austin (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan with employer 4

Starbucks equity program

Tuition coverage via Starbucks College

Job summary

Starbucks Corp. in Austin, TX is seeking a Shift Supervisor who leads with craft and heart to create a welcoming coffeehouse for the community. You will ensure quality beverages and food, maintain store safety, and coach team members to deliver outstanding service.

You will manage daily operations with a focus on consistency, punctuality, and exceptional customer experiences, while collaborating with partners to uphold Starbucks standards and policies.

Qualifications

• 6 months of experience in a customer-facing role.
• Able to work flexible hours including mornings, evenings, weekends and holidays.
• Prepare/coach beverage and food to standard recipes or customer requests.
• Ability to delegate tasks to other employees and coordinate teams.

Responsibilities

• Lead daily operations and ensure quality beverages and food.
• Coach team to meet store policies and safety standards.
• Direct customer interactions to deliver exceptional service and positivity.

Skills

Team leadership

Customer service

Communication

Retail knowledge

Relationship building

Teamwork

Job description

Starbucks Corp. in Austin, TX is seeking a Shift Supervisor who leads with craft and heart to create a welcoming coffeehouse for the community. You will ensure quality beverages and food, maintain store safety, and coach team members to deliver outstanding service.

You will manage daily operations with a focus on consistency, punctuality, and exceptional customer experiences, while collaborating with partners to uphold Starbucks standards and policies.