Shift Supervisor - Coffeehouse Lead & Guest Experience

Starbucks Corp.; Austin (TX); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Tuition coverage

401(k) retirement plan with employer/m

Job summary

Starbucks Coffee Company in Austin is seeking a shift supervisor who will lead with craft and heart to create a welcoming space for the community. You will guide the team to deliver quality beverages and food, while upholding store standards and safety. The role emphasizes growth through developmental experiences and extensive partner benefits.

You will coach preparation to standard recipes, handle customer requests, and collaborate with teammates to maintain a positive store atmosphere.

Qualifications

• 6 months in a customer-facing role.
• Experience delegating tasks to others.
• Experience preparing beverages/food to standard recipes.

Responsibilities

• Lead and coach team to meet recipes and customer requests.
• Ensure quality beverages and food and maintain store standards.
• Direct daily operations and uphold safety and security policies.
• Foster a welcoming, collaborative environment for customers and partners.

Skills

Customer service

Leadership

Communication

Teamwork

Retail knowledge

Job description

Starbucks Coffee Company in Austin is seeking a shift supervisor who will lead with craft and heart to create a welcoming space for the community. You will guide the team to deliver quality beverages and food, while upholding store standards and safety. The role emphasizes growth through developmental experiences and extensive partner benefits.

You will coach preparation to standard recipes, handle customer requests, and collaborate with teammates to maintain a positive store atmosphere.