Shift Supervisor: Lead Craft Coffee & Team Experience

Starbucks Corp.; New Canaan (CT); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Tuition coverage via Starbucks College

401(k) retirement plan with employer-m

Paid vacation

Disability and life insurance

Health, dental, vision insurance

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead a team, ensure quality beverages and food, and maintain a welcoming, community-focused store environment. You will coach partners, manage workflows, and uphold safety standards while delivering a consistent customer experience.

The role emphasizes teamwork, quick learning, and strong communication skills. Starbucks offers extensive partner benefits and opportunities for growth within a global coffeehouse community.

Qualifications

• 6+ months of experience in a role that interacts with customers and fulfills requests.
• Experience delegating tasks to other employees and coordinating 2+ staff.
• Ability to direct the work of others, learn quickly, and communicate effectively.

Responsibilities

• Lead with craft and heart to maintain a welcoming Starbucks space.
• Prepare and coach the preparation of beverages and food to standard recipes or customized for customers.
• Delegate tasks and coordinate shifts to ensure smooth store operation.

Skills

Customer service

Team leadership

Oral communication

Interpersonal skills

Retail knowledge

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead a team, ensure quality beverages and food, and maintain a welcoming, community-focused store environment. You will coach partners, manage workflows, and uphold safety standards while delivering a consistent customer experience.

The role emphasizes teamwork, quick learning, and strong communication skills. Starbucks offers extensive partner benefits and opportunities for growth within a global coffeehouse community.