Shift Supervisor: Lead Craft Coffee & Team Excellence

Starbucks Corp.; Bells Lake (NJ); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Tuition coverage

Paid time off

Employee discounts

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations and ensure the highest quality beverages and customer service. You will coach teammates, delegate tasks, and uphold safety and store policies during your shift.

The role requires a proactive communicator with 6 months of customer-facing experience and the ability to work flexible hours, including early mornings, evenings, weekends, and holidays. Health and wellness benefits are included for partners.

Qualifications

• Six months of experience in a position that involved serving customers.
• Able to work flexible hours including mornings, evenings, weekends and holidays.
• Ability to direct and delegate tasks to team members and coordinate shifts.
• Strong interpersonal skills and a collaborative mindset.

Responsibilities

• Lead and supervise daily shift operations to ensure quality beverages and food.
• Coach and delegate tasks to teammates to meet standards and safety policies.
• Maintain excellent customer service and handle cash and store procedures.
• Uphold store safety, security and professionalism during all shifts.
• Support training of new partners and reinforce company policies.

Skills

Customer service

Team leadership

Training/coaching

Effective communication

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations and ensure the highest quality beverages and customer service. You will coach teammates, delegate tasks, and uphold safety and store policies during your shift.

The role requires a proactive communicator with 6 months of customer-facing experience and the ability to work flexible hours, including early mornings, evenings, weekends, and holidays. Health and wellness benefits are included for partners.