Shift Supervisor: Lead Craft Coffee & Team

Starbucks Corp.; Cincinnati (OH); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with match

Tuition assistance

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will supervise teammates, maintain quality beverages and food, and handle cash with a focus on safety during all shifts.

Ideal candidates bring 6+ months of customer-facing experience, strong communication, and the ability to manage competing priorities in a fast-paced retail environment.

Qualifications

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations.
• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients.
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees.

Responsibilities

• Lead with craft and heart to make the coffeehouse a welcoming space for the community.
• Direct the work of others and coordinate tasks of two or more employees.
• Ensure quality beverages and food, cash handling and store safety according to policies.

Skills

Customer service

Leadership

Team coordination

Communication

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will supervise teammates, maintain quality beverages and food, and handle cash with a focus on safety during all shifts.

Ideal candidates bring 6+ months of customer-facing experience, strong communication, and the ability to manage competing priorities in a fast-paced retail environment.