Shift Supervisor: Lead Craft Coffee & Guest Experience

Starbucks Corp.; Orlando (FL); On-site; USD 31,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

Life insurance

401(k) plan

Tuition coverage

Job summary

Starbucks Coffee Company in Orlando is seeking a shift supervisor to lead with craft and heart, delivering the warm, welcoming experience our community expects. You will oversee daily beverage and food preparation, ensure quality standards, and guide a small team to meet store policies and guest needs.

This role emphasizes dependable attendance, flexible hours including mornings, evenings, weekends and holidays, and the ability to coordinate tasks among team members while maintaining store

Qualifications

• Maintain regular and consistent attendance and punctuality.
• 6 months of experience in customer-facing roles.
• Prepare and coach beverage/food preparation to standard recipes or customized for customers.
• 6 months of experience delegating tasks to two or more employees.
• Ability to direct work, learn quickly, and work well in a retail environment.
• Strong interpersonal and teamwork abilities.

Responsibilities

• Lead daily operations as a shift supervisor, upholding quality beverages and food products and customer service standards.
• Coach and delegate tasks to team members to ensure efficient service.
• Maintain store safety, cash handling, and adherence to policies and procedures.

Skills

Customer service

Team leadership

Communication

Interpersonal skills

Flexibility

Attendance

Job description

Starbucks Coffee Company in Orlando is seeking a shift supervisor to lead with craft and heart, delivering the warm, welcoming experience our community expects. You will oversee daily beverage and food preparation, ensure quality standards, and guide a small team to meet store policies and guest needs.

This role emphasizes dependable attendance, flexible hours including mornings, evenings, weekends and holidays, and the ability to coordinate tasks among team members while maintaining store