Shift Lead: Craft Coffee & Team Coach

Starbucks Corp.; Orlando (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

401(k) with company match

Tuition coverage

Dental insurance

Vision insurance

Paid vacation

Parental leave

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming store environment in Orlando. You will guide team members, maintain quality beverages and food, and uphold safety standards while delivering outstanding customer service.

The role requires 6 months of customer-facing experience, strong communication, and the ability to coordinate tasks for multiple staff.

Qualifications

• Six months of experience in a role involving constant customer interaction.
• Ability to direct the work of others and delegate tasks.
• Strong written and spoken communication skills and teamwork.

Responsibilities

• Lead with craft and heart to create a welcoming space for customers.
• Prepare and coach beverage and food preparation to standard recipes or customer specifications.
• Coordinate tasks for two or more teammates and ensure store policies and safety standards are followed.
• Provide excellent customer service and maintain store operations during shifts.

Skills

Customer service

Team leadership

Communication

Cash handling

Attendance reliability

Tools

POS system

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming store environment in Orlando. You will guide team members, maintain quality beverages and food, and uphold safety standards while delivering outstanding customer service.

The role requires 6 months of customer-facing experience, strong communication, and the ability to coordinate tasks for multiple staff.