Shift Supervisor: Lead Craft Coffee & Guest Experience

Starbucks Corp.; Lake Charles (LA); On-site; USD 19,286,000 - 24,797,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Tuition assistance

Paid vacation

Job summary

Starbucks Corp. in Lake Charles, LA seeks a Shift Supervisor to lead daily store operations, ensuring quality beverages and food, customer satisfaction, and a welcoming environment for the community.

You will coach staff, manage shift priorities, and uphold safety, policies, and standards. The role requires 6 months of customer-facing experience, strong communication, and a flexible schedule including mornings, evenings, weekends, and holidays.

Qualifications

• 6 months of experience in a customer-facing role.
• Ability to coach beverage and food preparation to standard recipes.
• Experience delegating tasks to others and coordinating multiple staff.

Responsibilities

• Lead store operations during shifts with craft and heart.
• Prepare beverages and food to standard recipes or customer specs.
• Coach and delegate tasks to team to ensure smooth service.
• Maintain store safety, security, and policy compliance.
• Deliver high-quality customer service and a welcoming experience.

Skills

Customer service

Communication

Team leadership

Cash handling

Food/beverage prep

Flexibility

Delegation

Job description

Starbucks Corp. in Lake Charles, LA seeks a Shift Supervisor to lead daily store operations, ensuring quality beverages and food, customer satisfaction, and a welcoming environment for the community.

You will coach staff, manage shift priorities, and uphold safety, policies, and standards. The role requires 6 months of customer-facing experience, strong communication, and a flexible schedule including mornings, evenings, weekends, and holidays.