Shift Supervisor: Lead Craft Coffee & Guest Experience

Starbucks Corp.; Glen Allen (VA); Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision insurance

Life insurance

Paid vacation

401(k) with employer match

Tuition coverage via ASU Starbucks计划

Paid parental leave

Sick time

Holiday pay

Résumé du poste

Starbucks Coffee Company in Glen Allen, VA is seeking a shift supervisor who leads with craft and heart to ensure every cup and customer feels welcome. You will guide a small team, model quality beverage preparation, and maintain a warm, efficient store environment.

The role emphasizes guest service, collaboration, and adherence to policies. You will train partners, delegate tasks, manage cash handling and safety, and help create meaningful moments for the community during every shift.

Qualifications

• Be punctual and present consistently, including holidays and weekends.
• Avail flexible hours to cover early mornings, evenings, nights.
• Meet store policies, quality beverage/food standards, cash handling, safety.
• Six months of customer-facing experience required.
• Six months of delegating tasks to two or more staff.

Responsabilités

• Direct the work of the team to prepare beverages/food to standard recipes.
• Coach and delegate tasks to ensure smooth shift operations.
• Maintain quality beverages, food, and customer satisfaction.
• Ensure cash handling accuracy and store safety protocols.
• Create a welcoming environment and build relationships with customers.

Connaissances

Direct the work of others

Learn quickly

Effective oral communication

Retail knowledge

Teamwork

Relationship building

Description du poste

Starbucks Coffee Company in Glen Allen, VA is seeking a shift supervisor who leads with craft and heart to ensure every cup and customer feels welcome. You will guide a small team, model quality beverage preparation, and maintain a warm, efficient store environment.

The role emphasizes guest service, collaboration, and adherence to policies. You will train partners, delegate tasks, manage cash handling and safety, and help create meaningful moments for the community during every shift.