Shift Supervisor - Lead Craft Coffee & Customer Experience

Starbucks Corp.; Mission Viejo (CA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Tuition coverage

401(k) plan

Paid vacation

Sick time

Holiday pay

Job summary

Starbucks Corp. in Mission Viejo, CA is seeking a Shift Supervisor to lead with craft and heart in a welcoming space for the community. You will supervise daily operations, coach partners, ensure quality beverages and foods, and maintain store safety and standards.

This role requires at least six months of customer service experience, the ability to direct work, strong communication, and teamwork. Flexible hours include mornings, evenings, weekends, and holidays.

Qualifications

• Six months of experience interacting with and fulfilling customer requests.
• Six months of experience delegating tasks to other employees or coordinating two or more employees.
• Ability to direct the work of others.

Responsibilities

• Lead store operations and ensure quality beverages and foods.
• Coach team to prepare beverages to standard recipes and customer preferences.
• Maintain cash handling, safety, and security per policies.
• Create a welcoming space for the community and brighten customers' day.

Skills

Direct the work

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Corp. in Mission Viejo, CA is seeking a Shift Supervisor to lead with craft and heart in a welcoming space for the community. You will supervise daily operations, coach partners, ensure quality beverages and foods, and maintain store safety and standards.

This role requires at least six months of customer service experience, the ability to direct work, strong communication, and teamwork. Flexible hours include mornings, evenings, weekends, and holidays.