Shift Supervisor - Lead Craft Coffee & Customer Experience

Starbucks Corp.; Houston (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Tuition coverage

Paid vacation

Parental leave

Job summary

Starbucks Coffee Company in Houston seeks a motivated Shift Supervisor to lead a small team, uphold beverage quality and service standards, manage guest flow, and maintain a warm, welcoming space that connects with the community throughout every shift.

You will coach partners, oversee opening and closing procedures, ensure safety and cash handling, delegate tasks effectively, and participate in development opportunities and robust benefits designed to support your growth.

Qualifications

• Six months of experience in a customer-facing role.
• Ability to direct the work of others and coach teammates.
• Strong communication and interpersonal skills.
• Knowledge of operating in a retail environment.

Responsibilities

• Lead store operations during shifts and ensure policies are followed.
• Coach partners, delegate tasks, and support team development.
• Maintain beverage and food quality, accuracy, and guest satisfaction.
• Uphold safety, cash handling, and security procedures.

Skills

Lead with team

Effective communication

Customer service

Interpersonal skills

Store operations

Relationship building

Fast learner

Job description

Starbucks Coffee Company in Houston seeks a motivated Shift Supervisor to lead a small team, uphold beverage quality and service standards, manage guest flow, and maintain a warm, welcoming space that connects with the community throughout every shift.

You will coach partners, oversee opening and closing procedures, ensure safety and cash handling, delegate tasks effectively, and participate in development opportunities and robust benefits designed to support your growth.