Shift Supervisor: Lead Coffee Craft & Community

Starbucks Corp.; Houston (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision

401(k) retirement plan

Paid vacation

Job summary

Starbucks Coffee Company in Houston seeks a Shift Supervisor to lead daily operations with craft and heart, ensuring a welcoming space for the community and consistent quality beverages and food.

You will coach a diverse team, manage tasks, uphold store policies, and maintain safety while delivering outstanding service across flexible hours, including mornings, evenings, weekends, and holidays.

Qualifications

• Six months of customer-facing experience required.
• Experience delegating tasks to two or more staff.
• Ability to follow recipes and adapt ingredients per requests.
• Strong written and verbal communication.
• Knowledge of the retail environment and safety practices.

Responsibilities

• Lead daily shift with craft and heart to welcome customers.
• Direct and coach team to prepare beverages and food per recipes.
• Ensure store policies, cash handling, safety and security compliance.
• Coordinate tasks of teammates for smooth service flow.
• Deliver exceptional customer service across busy shifts.

Skills

Team leadership

Customer service

Communication

Food & beverage prep

Attendance & punctuality

Flexible scheduling

Delegation

Job description

Starbucks Coffee Company in Houston seeks a Shift Supervisor to lead daily operations with craft and heart, ensuring a welcoming space for the community and consistent quality beverages and food.

You will coach a diverse team, manage tasks, uphold store policies, and maintain safety while delivering outstanding service across flexible hours, including mornings, evenings, weekends, and holidays.