Shift Supervisor: Lead Craft Coffee & Customer Delight

Starbucks Corp.; San Mateo (CA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Tuition reimbursement

Job summary

Starbucks Coffee Company in California seeks a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for customers and partners. You will model quality beverage and food preparation, monitor store standards, and guide a small team to meet demand during busy hours.

This role requires at least 6 months of customer service experience, strong communication, and a collaborative spirit. You’ll train partners, manage opening/closing tasks, and uphold safety and cash-handling

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Ability to direct the work of others and learn quickly.
• Effective oral communication and strong interpersonal skills.

Responsibilities

• Lead with craft and heart to make the coffeehouse welcoming for the community.
• Direct the work of others, coach food and beverage preparation to standard recipes.
• Delegate tasks to 2+ employees and coordinate shifts.
• Meet store policies, ensure cash handling, safety, and security.

Skills

Direct team leadership

Customer service

Communication skills

Retail environment knowledge

Team player

Interpersonal skills

Job description

Starbucks Coffee Company in California seeks a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for customers and partners. You will model quality beverage and food preparation, monitor store standards, and guide a small team to meet demand during busy hours.

This role requires at least 6 months of customer service experience, strong communication, and a collaborative spirit. You’ll train partners, manage opening/closing tasks, and uphold safety and cash-handling