Shift Supervisor: Lead Craft Coffee & Customer Connection

Starbucks Corp.; Jacksonville (FL); On-site; USD 20,664,000 - 26,174,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term & long-term disability

Paid parental leave

Paid vacation

Sick time

Job summary

Starbucks Coffee Company in Jacksonville, FL, is seeking a shift supervisor to lead with craft and heart while ensuring a welcoming space for the community. You will guide a team, coach colleagues, and uphold quality beverages and food to standard recipes while attending to customers’ needs.

The role emphasizes dependable attendance, flexible hours, and collaboration in a retail setting. Starbucks offers robust benefits and growth opportunities for partners across locations.

Qualifications

• Minimum six months of experience interacting with and fulfilling customer requests.
• Ability to direct the work of others and coach teammates.
• Effective oral communication and strong interpersonal skills.

Responsibilities

• Lead shift with craft and heart to ensure a welcoming space for customers.
• Coach and coordinate two or more employees to meet store standards.
• Maintain quality beverages and food to standard recipes and customer needs.

Skills

Leadership

Communication

Retail knowledge

Interpersonal skills

Teamwork

Customer service

Job description

Starbucks Coffee Company in Jacksonville, FL, is seeking a shift supervisor to lead with craft and heart while ensuring a welcoming space for the community. You will guide a team, coach colleagues, and uphold quality beverages and food to standard recipes while attending to customers’ needs.

The role emphasizes dependable attendance, flexible hours, and collaboration in a retail setting. Starbucks offers robust benefits and growth opportunities for partners across locations.