Shift Supervisor — Lead Coffeehouse Craft & Connection

Starbucks Corp.; Hyattsville (MD); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Tuition coverage

401(k) plan

Paid time off

Stock program

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead our store team and ensure a welcoming experience for every guest. You will coach partners, manage shift operations, and uphold quality beverage and food standards while maintaining safety and cash controls.

Ideal candidates will demonstrate strong communication, teamwork and 6+ months' experience delegating tasks to others in a fast-paced retail setting.

Qualifications

• Regular attendance and punctuality, with or without accommodations
• Flexible hours including mornings, evenings, weekends, nights and holidays
• Adherence to store policies: quality beverages/food, cash handling, safety
• Prepare/coach beverage and food to standard recipes or customer customizations
• At least 6 months of delegating tasks to others and coordinating 2+ teammates
• Ability to direct work of others, strong oral communication and teamwork

Responsibilities

• Lead store operations and teammates during shifts to ensure quality beverages and guest service
• Coach staff and delegate tasks to maintain smooth workflow
• Maintain store safety, security, and accurate cash handling per policy
• Create a warm, welcoming environment for customers and partners

Skills

Customer service

Leadership

Communication

Teamwork

Interpersonal skills

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead our store team and ensure a welcoming experience for every guest. You will coach partners, manage shift operations, and uphold quality beverage and food standards while maintaining safety and cash controls.

Ideal candidates will demonstrate strong communication, teamwork and 6+ months' experience delegating tasks to others in a fast-paced retail setting.