Shift Supervisor: Lead Coffee Craft & Team Impact

Starbucks Corp.

Pflugerville (TX)

On-site

USD 21,000 - 30,000

Full time

14 days+
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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
401(k) with company match
Tuition coverage: Starbucks College?
Paid parental leave
Vacation & sick time

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community. The role emphasizes high-quality beverages, team leadership, and attentive customer service within a busy coffeehouse environment.

The position offers growth through development programs and comprehensive benefits, including health, life and disability coverage, parental leave, vacation, 401(k) with company match, and education opportunities.

Qualifications

  • Regular attendance and punctuality, with or without accommodation
  • Flexibility to work early mornings, evenings, weekends, nights and/or holidays
  • Adheres to store policies including quality beverages/food, cash handling, safety and security
  • Minimum 6 months customer-facing experience
  • Prepare beverages/food to standard or customized recipes
  • At least 6 months experience delegating tasks to others

Responsibilities

  • Lead shift with craft and heart to create a welcoming space
  • Direct and coach team to deliver high-quality beverages and food
  • Ensure cash handling and safety standards are met
  • Provide exceptional customer service and build community relationships
  • Respond to customer requests and maintain smooth daily operations

Skills

Direct the work
Learn quickly
Oral communication
Retail knowledge
Interpersonal skills
Teamwork
Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community. The role emphasizes high-quality beverages, team leadership, and attentive customer service within a busy coffeehouse environment.

The position offers growth through development programs and comprehensive benefits, including health, life and disability coverage, parental leave, vacation, 401(k) with company match, and education opportunities.

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