Shift Supervisor - Lead Coffee Craft & Team Growth

Starbucks Corp.; Oak Lawn (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) retirement plan

Tuition assistance

Job summary

Starbucks Coffee Company in Oak Lawn, IL is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will supervise team members, ensure quality beverages and food, and uphold store safety and security while delivering exceptional customer service.

The role requires 6 months of customer-facing experience, the ability to coach others, and strong communication and teamwork skills.

Qualifications

• Six (6) months of experience interacting with customers.
• Experience delegating tasks and coordinating two or more employees.
• Ability to coach the preparation of beverages and food to standard recipes.

Responsibilities

• Lead with craft and heart to create a welcoming coffeehouse space.
• Ensure quality beverages and food products are prepared to standard.
• Uphold store safety, security, and cash handling policies.
• Coach and direct team members to meet store operating policies.

Skills

Direct team leadership

Effective communication

Interpersonal skills

Customer service

Team collaboration

Relationship building

Job description

Starbucks Coffee Company in Oak Lawn, IL is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will supervise team members, ensure quality beverages and food, and uphold store safety and security while delivering exceptional customer service.

The role requires 6 months of customer-facing experience, the ability to coach others, and strong communication and teamwork skills.