Shift Supervisor — Lead Coffee Craft & Team

Starbucks Corp.; City of Niagara Falls (NY); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage via Starbucks College

Paid vacation

Parental leave

Anniversary bonuses

Job summary

Starbucks Coffee Company in Niagara Falls, NY is seeking a shift supervisor to lead the team with craft and heart, ensuring a welcoming space for customers and a smooth operation during peak hours.

You will coach partners, uphold quality standards for beverages and food, manage cash handling and safety, and gain access to extensive programs including health, retirement, and education support.

Qualifications

• Six months of experience in customer-facing roles.
• Ability to coach and delegate tasks to team members.
• Able to adhere to store policies and safety standards.
• Flexible availability including early mornings, evenings, weekends, and holidays.

Responsibilities

• Lead shift with craft and heart to create welcoming spaces.
• Ensure quality beverages and food per recipes and standards.
• Direct and coach team to meet customer requests.
• Uphold safety, cash handling, and store policies.

Skills

Direct others

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Customer service

Job description

Starbucks Coffee Company in Niagara Falls, NY is seeking a shift supervisor to lead the team with craft and heart, ensuring a welcoming space for customers and a smooth operation during peak hours.

You will coach partners, uphold quality standards for beverages and food, manage cash handling and safety, and gain access to extensive programs including health, retirement, and education support.