Shift Supervisor: Lead Coffee Craft & Guest Experience

Starbucks Corp.; Chesapeake (VA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Tuition coverage

Paid vacation

Disability insurance

Holiday pay

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a warm, welcoming store for the community. You will coach teammates, manage operations, and uphold quality beverages and food to delight customers.

Ideal candidates bring at least six months of customer-facing experience, strong communication, and teamwork skills. Benefits, growth opportunities, and a supportive environment are provided.

Qualifications

• Six months of experience in a role requiring constant customer interaction.
• Prepare beverages and food to standard recipes or customized for customers.
• Delegate tasks to two or more employees and coordinate their work.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks space.
• Ensure quality beverages and food, cash handling, and store safety.
• Coach and supervise team to deliver excellent customer service.

Skills

Direct the work of others

Effective oral communication

Retail environment knowledge

Strong interpersonal skills

Ability to learn quickly

Team collaboration

Relationship building

Customer service experience

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a warm, welcoming store for the community. You will coach teammates, manage operations, and uphold quality beverages and food to delight customers.

Ideal candidates bring at least six months of customer-facing experience, strong communication, and teamwork skills. Benefits, growth opportunities, and a supportive environment are provided.