Shift Supervisor — Lead Coffee Craft & Customer Experience

Starbucks Corp.; Manassas (VA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Tuition assistance

Paid vacation

Parental leave

Stock program

Holiday pay

Job summary

Starbucks Coffee Company in Manassas, VA is seeking a shift supervisor who leads with craft and heart to deliver high-quality beverages and a welcoming experience for the community.

This role requires reliable attendance, flexible hours, and at least six months in customer-facing roles plus experience coordinating a team. You will coach partners, ensure safety and accuracy, and help maintain store standards daily.

Qualifications

• Six months of customer-facing experience.
• Six months of experience delegating tasks to a team.
• Ability to direct the work of others and coach partners.
• Flexible schedule including early mornings, evenings, weekends, and holidays.
• Maintain quality beverages/food to standard recipes and customer specs.

Responsibilities

• Lead shift operations to ensure quality beverages and food.
• Coach and coordinate tasks among two or more employees.
• Ensure cash handling, store safety, and policy adherence.
• Maintain store standards and deliver exceptional customer service.

Skills

Customer Service

Team Leadership

Communication

Retail Knowledge

F&B Prep

Delegation

Attendance

Job description

Starbucks Coffee Company in Manassas, VA is seeking a shift supervisor who leads with craft and heart to deliver high-quality beverages and a welcoming experience for the community.

This role requires reliable attendance, flexible hours, and at least six months in customer-facing roles plus experience coordinating a team. You will coach partners, ensure safety and accuracy, and help maintain store standards daily.