Shift Supervisor - Lead Baristas & Craft Coffee

Starbucks Corp.; Memphis (TN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability

Paid parental leave

Vacation days

401(k) with employer match

Bean Stock

Quarterly bonus

ASU Tuition coverage

Backup care

DACA reimbursement

Job summary

Starbucks Coffee Company seeks a shift supervisor to lead daily operations, coach teammates, and ensure a welcoming store environment. You will guide shift activities, maintain quality beverages and food, and support a positive guest experience.

The role requires flexible availability across mornings, evenings, weekends, and holidays, with focus on teamwork and clear communication to deliver consistent service.

Qualifications

• Direct the work of others.
• Provide excellent customer service and handle customer requests.
• Coordinate tasks among team members to ensure smooth operations.
• Communicate clearly with team and customers.
• Understand retail environment and store policies.
• Be flexible with scheduling including mornings, evenings, weekends, and holidays.

Responsibilities

• Lead daily operations and staff on shift.
• Ensure quality beverages and food to standard recipes.
• Greet and assist customers, resolve issues, and maintain store cleanliness.
• Delegate tasks and support two or more employees as needed.
• Uphold cash handling, safety, and security policies.

Skills

Direct the work of others

Customer service

Team coordination

Effective communication

Retail knowledge

Flexibility

Job description

Starbucks Coffee Company seeks a shift supervisor to lead daily operations, coach teammates, and ensure a welcoming store environment. You will guide shift activities, maintain quality beverages and food, and support a positive guest experience.

The role requires flexible availability across mornings, evenings, weekends, and holidays, with focus on teamwork and clear communication to deliver consistent service.