Shift Supervisor: Lead Baristas & Craft Coffee

Starbucks Corp.; Crystal Lake (IL); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) match

Tuition assistance

Paid vacation

Job summary

Starbucks Corp. is seeking a shift supervisor to lead the store team, deliver high-quality beverages and food, and create a welcoming environment for customers.

You will coach partners, manage tasks, and uphold store standards while working a flexible schedule to support opening, closing, and peak times. The role emphasizes teamwork, effective communication, and the ability to direct others within a fast-paced retail setting.

Qualifications

• Regular attendance and punctuality required.
• Flexible hours including early mornings, evenings, weekends, nights, and holidays.
• Cash handling and store safety procedures.
• Prepare and coach beverages and food to standard recipes.
• Delegate tasks and coordinate responsibilities among team members.

Responsibilities

• Lead shift operations and training for teammates.
• Ensure quality beverages and food products meet standards.
• Maintain store safety and store policies.
• Provide excellent customer service and resolve issues promptly.
• Collaborate with team to meet daily goals and upsell when appropriate.

Skills

Customer service

Team leadership

Communication

Interpersonal skills

Job description

Starbucks Corp. is seeking a shift supervisor to lead the store team, deliver high-quality beverages and food, and create a welcoming environment for customers.

You will coach partners, manage tasks, and uphold store standards while working a flexible schedule to support opening, closing, and peak times. The role emphasizes teamwork, effective communication, and the ability to direct others within a fast-paced retail setting.