Shift Supervisor — Lead Barista Team & Customer Experience

Starbucks Corp.; San Luis Obispo (CA); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision

Tuition coverage

401(k) retirement plan

Paid vacation

Sick time

Holiday pay

Job summary

Starbucks Corp. in California is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for our community. You will guide a small team, ensure quality beverages and food to standard recipes, and uphold store safety and cash handling protocols.

This role emphasizes attendance, punctuality, flexibility with hours, and the ability to coach others. You will develop staff through hands-on mentoring and maintain a positive, fast-paced environment during busy periods.

Qualifications

• Six (6) months of experience interacting with and fulfilling customer requests.
• Ability to direct the work of others and coach staff.
• Strong interpersonal and teamwork skills.
• Effective oral communication and positive attitude.

Responsibilities

• Lead the shift with craft and heart, ensuring a welcoming space for the community.
• Prepare and coach beverage and food preparation to standard recipes or customer substitutions.
• Maintain store safety, cash handling, and adherence to policies.
• Mentor and delegate tasks to team members to ensure smooth service.

Skills

Leadership

Customer service

Communication

Team leadership

Conflict resolution

Job description

Starbucks Corp. in California is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for our community. You will guide a small team, ensure quality beverages and food to standard recipes, and uphold store safety and cash handling protocols.

This role emphasizes attendance, punctuality, flexibility with hours, and the ability to coach others. You will develop staff through hands-on mentoring and maintain a positive, fast-paced environment during busy periods.